Business Plan for Growth

Devising a Business Plan and Strategy for Growth

Business plan and implementing a business strategy is more than simply achieving business goals. It inspires people to work hard, makes the team feel part of a purpose; it incites actions and ensures that activities happen. Simply constructed, effectively executed, a business strategy is a template for business success.

  1. Take Time to Think

A business needs strategic thinking before any strategic planning. Maybe the biggest strategic obstacle to any business is if they can out think their competitors.

“If today was the last day of your life, would you do what you are about to do today” Steve Jobs

  1. Ask and Answer Key Business Questions
  • The purpose of the business
  • Strength of the team
  • Current effectiveness
  • Financial resources of the company
  • Target market trends
  • Current market position
  1. Know the Business Why
  • Real planning and growth strategies are founded on “Business Purpose”
  • Vision: where the business is going in the long-term
  • Mission: the business purpose and reason WHY for existing
  • Values: Who and what the business stands for
  1. Business Mission
  • Think about the Business Mission
  • The business mission concentrates on the here and now. A mission statement defines the fundamental purpose of any business. It identifies who the company is, what it does, and who it serves.
  1. Why do Business Planning?

A business plan gives a business options, it can Die Quickly, Die slowly, survive or thrive. Doing nothing is not an option; a no business plan is the weakest plan of all.

 business-planning

  1. A business strategy to Thrive
  1. Start with goals – what do I want out of this business?
  2. Create a vision of what the business needs to look like in order to accomplish your goals.
  3. Create a business mission to guide you along the way.
  4. Develop strategies to get you from where you are now to where you want to be in the future. Strategies require investments – which mean budgets, resources and timelines.
  1. What is strategic business planning?

Strategic planning is the process of determining the primary business purpose (the “WHY”), putting in place goals and tactics, then adopting courses of action and allocating resources to achieve the selected goals and tactics.

What causes business success?

  • Has history shown us that the No.1 business killer is lack of market?
  • When a great business team meets a stagnant market, market wins. When an average business team meets a great market, market wins. But when a great business team meets a great market, then something really special happens.
  1. Ideal Growth Plan
  • Desirable products or Services
  • Big enough market
  • An economical way to target and serve it.
  • Note: Product quality will not create market size; Steve Jobs learned that lesson with his NeXT business.

business strategy options

  • Market Penetration – selling more of the same things to more of the same customers
  • Market Development – selling more of the same things to different customers
  • Product Development – selling new products or services to the same customers
  • Diversification – selling new products or services to different customers

Market penetration

Market penetration is the name given to a growth strategy where the business focuses on selling existing products into existing markets.

Market penetration seeks to achieve four main objectives:

  • Maintain or increase the market share of current products – this can be achieved by a combination of competitive pricing strategies, advertising, sales promotion and perhaps more resources dedicated to personal selling
  • Secure dominance of growth markets
  • Restructure a mature market by driving out competitors; this would require a much more aggressive promotional campaign, supported by a pricing strategy designed to make the market unattractive for competitors
  • Increase usage by existing customers – for example by introducing loyalty schemes

A market penetration marketing strategy is very much about “business as usual”. The business is focusing on markets and products it knows well. It is likely to have good information on competitors and on customer needs. It is unlikely, therefore, that this strategy will require much investment in new market research.

Market development

Market development is the name given to a growth strategy where the business seeks to sell its existing products into new markets.

There are many possible ways of approaching this strategy, including:

  • New geographical markets; for example exporting the product to a new country
  • New product dimensions or packaging: for example
  • New distribution channels (e.g. moving from selling via retail to selling using e-commerce and mail order)
  • Different pricing policies to attract different customers or create new market segments

Market development is a more risky strategy than market penetration because of the targeting of new markets.

Product development

Product development is the name given to a growth strategy where a business aims to introduce new products into existing markets. This strategy may require the development of new competencies and requires the business to develop modified products which can appeal to existing markets.

A strategy of product development is particularly suitable for a business where the product needs to be differentiated in order to remain competitive.  A successful product development strategy places the marketing emphasis on:

  • Research & development and innovation
  • Detailed insights into customer needs (and how they change)
  • Being first to market

Diversification

Diversification is the name given to the growth strategy where a business markets new products in new markets.

This is an inherently more risk strategy because the business is moving into markets in which it has little or no experience.

For a business to adopt a diversification strategy, therefore, it must have a clear idea about what it expects to gain from the strategy and an honest assessment of the risks.  However, for the right balance between risk and reward, a marketing strategy of diversification can be highly rewarding.

  1. All Business Plans need Resources

Money – to fund cash flow, product, materials and resources

Information – Market and product research, market trends, market size, customer profiling, customer acquisition

People – The team needed to facilitate the growth plan, to execute the plan, to manage the costs

The success of a business strategy depends on the resources available to thee business. A good tip is to follow this 5 Step Planning Process

  • Imagine – what products or services
  • Dissect – data and customer feedback
  • Expand – market research and tasks
  • Analyse – results, information, investment
  • Sell – customer acquisition, marketing, sales

Every business should develop a “strategic hypothesis” and test it out making very small bets. Try to sell the idea to a customer before it’s built, look for a supplier, and ask a mentor or advisor who has some expertise in the new area.

10. People don’t plan to fail, they just fail to plan

A business plan for growth should be grounded in your Business Purpose, Mission and Core Values, a solid business strategy will help you develop a plan of action and maximise your likelihood of success in achieving your vision.

 

Business Mission- Know why you exist

Why does a business exist? Every business needs a mission and a purpose. We know the overarching purpose of any business is to acquire, develop and maintain customers at a profit however any business must fundamentally know why they exist so the effort, work and emotional investment has a real meaning to all stakeholders.

Is there too little “know why” in business? Businesses with a purpose are usually led by a person with a purpose.

vision-mission

Business vision and business mission should not be confused, business vision is about imagining the future shape of the enterprise, the business mission is about the here and now, it defines the reason the business exists and its purpose. A business mission is about personalising who the company is, what it does, and who it serves.

Writing a business mission statement should be done in consideration with the business vision and values.

  • Vision: where the business is going in the long-term
  • Mission: the business purpose and reason WHY for existing
  • Values: Who and what the business stands for

“The business person who knows How will always have a job, the business person who knows Why will always be boss”

Business mission statements means there is a primary purpose behind the business or organisation. This primary purpose is the why the business exists and about putting the business on the right course for success. The business mission must be in the DNA of the business, in everything the business does, every action the business takes, every product it manufactures, every service it provides, every communication it issues, every transaction it conducts, and how the business conducts itself.

Without a business mission, the business is a ship adrift on a dark ocean, so when the going gets tough, the business has no compass, no reference points, no why does it exists, no purpose. The lack of a business mission will impact business growth, sales and customer focus.

In the business book Purpose, by Nikos Mourkogiannis, It describes four kinds of business purpose, “starting points” that govern what great companies do and how they do it. Each of these purposes represents a kind of “holy grail” as opposed to business goals (usually more financial based), missions or visions, or even a set of values. As Mourkogiannis puts it, “Let others play with ‘strategy’ and ‘tactics’ and ‘management.’ Purpose is the game of champions.”

According to this theory, true business purpose can be found in: (1)discovery, the challenge of adventure and innovation characterized by dot-com entrepreneurs willing to work 24/7 in search of the new or unknown, (2) excellence, in which high standards are not compromised for short-term performance (as with Berkshire Hathaway and Warren Buffett), (3) altruism, where the primary purpose is to serve (customers, employees, etc.) first and assume that profit will follow (as at Nordstrom), and (4) heroism, typically involving grand plans to change entire industries or even the way we live (Bill Gates and Microsoft).

vision-mission-values

The argument is that only one of these business purposes, if pursued rigorously and successfully, is required for success.

Every business mission is unique and individual to that business and listed below is a typical list it should cover:

  • The purpose and aim of the business (i.e., a definition of what the  company is and does)
  • The products and/or services the business offers
  • What the company aspires to be
  • What features/characteristics distinguish this business from its competitors
  • The businesses values, purpose and visionary goals

Creating a personalised mission statement for a business is not some exercise done in isolation, the mission statement must reflect the business’s core principles, connected to what the business stands for, it must be seen in the profile of the people the business hires and defines the culture the business is working to create. A mission statement binds the people in the company to make an impact on success of the business because everyone in the business understands and lives by the mission.

The primary purpose of why the business exists can be built around why and how the business serves everyone who interacts with it, in whatever way, and for whatever reason, at the very highest level of attention and quality the business can deliver.

A true, living business mission is about the business attributes that will draw customers centred on VALUE and RESULT. The values and results the business will deliver to the market or industry, and through, or as a result of the product or service being offered.

A good starting point on why a business exists is to look at its Values, Vision and Mission.

Values
Business or Organisation values identify the principles and ethics by which the entity on and its people conduct themselves and their activities.

Vision
Business vision is about the future, an aspirational description of the desired achievements of a business. A business vision asks – ‘Where is the business going?’ or ‘What will the business look like when we get there?’

Mission
As stated earlier, vision focuses on the future; the business mission concentrates on the here and now. A mission statement defines the fundamental purpose of any business. It identifies who the organisation is, what it does, and who it serves.
Where a business vision statement is aspirational, a mission statement is more practical. The mission statement should communicate, in an easily understandable manner, what the organisation does and possibly for whom.

Know Your Business “Why”

“Why does my company exist?”

In Peter Drucker’s book, The Five Most Important Questions You Will Ever Ask about Your Organization, Mr. Drucker writes “A mission cannot be impersonal; it has to have deep meaning, be something you believe in — something you know is right. A fundamental responsibility of leadership is to make sure that everybody knows the mission, understands it and lives it.”

Here are some examples of business mission statements:

Google: Organize the world’s information and make it universally accessible and useful.

Apple: Bringing the best personal computing experience to consumers around the world.

Facebook: Give the people the power to share and make the world more open and connected.

Netflix: To revolutionize the way people watch movies.

The business purpose is the most powerful tool a business can have when it comes to attracting and inspiring the best people or talent, focuses the businesses activities and guiding strategic plans.

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